Frequently Asked Questions
Everything you need to know about working with us
We are an original manufacturer with 28 years of hands-on experience—one of the earliest crystal factories in China.
Our 5,000 m² facility produces over 100,000 pieces per month. Over 50% of our workers have 20+ years of experience, and 30% have 15+ years.
Yes. We are ISO 9001 certified.
Yes. We offer services from logo silk‑printing to custom packaging.
For standard products, MOQ is 200 pieces. For first‑time cooperation, we can provide samples.
Stock samples ship within 3 days. For custom samples, lead time varies by product and process—quick samples take 3 days, while mold‑making may require 15 days.
Our products meet major international standards.
After deposit confirmation and sample approval, regular orders typically take 15 days.
We have our own USD account. Terms are generally 30% deposit in advance, 70% balance against copy of B/L.
After deposit and sample approval, lead time is usually 7–15 days, depending on order quantity and production schedule.
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